Pv2 Privacy Policy

We are committed to protecting your personal information and ensuring the security of all data we collect.

1. Information We Collect

Pv2 collects several types of information to keep the platform running smoothly and deliver the best possible user experience:

Account Information: Details such as your name, email address, phone number, and identity information for user verification.
Device & Browser Information: Technical details including device type, operating system, browser, and IP address.
Payment Information: Transaction data and local payment methods such as TNG eWallet and FPX linked to your account. All transactions are conducted in Malaysian Ringgit (MYR).
Cookies & Tracking: Uses cookies to improve site navigation and collect anonymous usage statistics.
Usage Data: Your activity on the site, including pages visited, access times, and interactions with promotions or offers.

2. How We Use Your Information

All information collected is used to:

Managing and processing user accounts, including verification and transaction handling.
Enhancing your experience by delivering relevant content and targeted promotions.
Meeting legal and security obligations to prevent fraud and unlawful activity.
Analysing platform usage for continuous improvement and the development of new features.
Providing high-quality, responsive customer support.

3. Cookies & Tracking

Pv2 uses cookies to collect non-personal information that helps us understand how users interact with our website and app, and to continuously improve the quality of our services.

These cookies do not directly contain personal data, and you can manage cookie usage through your browser settings. Other tracking technologies such as pixels and tags may also be used for analytics and targeted advertising.

4. Data Storage & Security

We implement strict technical and administrative security measures to protect your personal data from unauthorised access, disclosure, or misuse.

All transaction data is encrypted using SSL technology and stored on servers maintained to high security standards. While every effort is made to safeguard your data, no system can be guaranteed 100% secure and cyber risks cannot be entirely eliminated.

5. Sharing Information with Third Parties

Pv2 does not sell your personal information to third parties. Your information is only shared with:

Payment service providers to process your financial transactions.
Our support team and relevant third parties involved in system maintenance who require limited access for operational purposes only.
Law enforcement agencies where required by regulation or court order.

All parties receiving this information are required to comply with our security policies and Malaysia's data protection laws.

6. User Rights

You have the right to access, correct, or delete your personal information stored with pv2. Requests can be submitted through our support team at [email protected].

We will process your request within a reasonable timeframe in accordance with local legal requirements. You may also opt out of marketing communications from us by following the unsubscribe instructions in any promotional email.

Latest updates & policy changes

Pv2 reserves the right to update this privacy policy from time to time. We will notify registered users of significant changes via the website and email. Please check this page periodically to stay informed of the latest updates.

For any enquiries, reach our customer support team at [email protected]. We're happy to address any questions you have about how your personal data is handled.

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